Chief of Staff

Multiple Countries
Full Time
Experienced
Chief of Staff
CrossBoundary Group

About the Firm
CrossBoundary Group is a mission-driven investment and advisory firm that unlocks the power of capital for sustainable growth and strong returns in underserved markets. CrossBoundary Advisory provides transaction and investment advisory services, having developed a specialized expertise in unleashing investment across all sectors in these markets. CrossBoundary Advisory has advised on over US$8 billion worth of transactions across 75 countries globally, serving our clients from 25 offices spread across Africa, Asia, Europe, and the Americas. Our advisory clients include governments, development finance institutions, private equity firms, Fortune 100 companies, and research institutions.   

Our investment platforms, CrossBoundary Energy, CrossBoundary Access, The Fund For Nature, and CrossBoundary Real Estate, directly finance projects to bring cheaper, cleaner, and more reliable electricity, provide capital for nature-based solutions, as well as education infrastructure, to developing countries. Anchoring the Group’s work in the renewable energy sector, CrossBoundary Energy is currently active in more than 10 African countries and has a portfolio of over US$100 million of renewable energy projects for commercial and industrial clients across the continent. CrossBoundary Access uses blended finance and an innovative project financing structure to unlock capital for mini-grids with a mission to bring electricity for the first time to more than 170,000 people. Learn more at www.crossboundary.com.

Job Description
CrossBoundary Group is recruiting a fulltime Chief of Staff. You will be responsible for driving all central operations of the Group, from monthly firm-wide All Hands calls to quarterly CrossBoundary Group Board meetings.  You will work in partnership with CrossBoundary Group’s Chief Operating Officer, ensuring all Group-level processes and systems run smoothly and adapt as the needs of the firm change.  You will interact regularly with other members of the firm’s Group senior leadership, including Group Partners and other members of the Group Executive Team.

CrossBoundary is not a development firm and is not seeking typical development skills. You will be expected to manage stakeholders, drive processes, and solve problems at a high level.

Who We Are
CrossBoundary operates in frontier markets that also hold immense investment opportunities. The chosen candidate will play an important role within the firm with the opportunity to make a large impact on CrossBoundary’s growing operations. Team members come from diverse backgrounds, but share several qualities: curiosity, humility, integrity, a drive for excellence, and a bias for action.

Who You Are
  • Self-starter who is smart, adaptive, and passionate about making CrossBoundary the best it can be
  • Natural problem solver who can manage competing opinions and perspectives from multiple senior stakeholders to identify the first small step towards a solution
  • Advocate of structures and systems to improve the ways we work, with the conviction to change them in a moment’s notice knowing they can always be better
  • Willing to take on new types of work, even without prior experience or direct supervision
  • Able to juggle multiple workstreams at once, and ensure everything is delivered on time and to the highest standards
  • Believer in the power of relationships and collaboration, both within the firm and outside the firm, to improve efficiency and accelerate our impact in the world
  • Eager to understand critical feedback as a means of improving one’s own work
  • Willing to work and live in a sometimes challenging environment
Primary Responsibilities
  • Lead all Group-level and cross-platform executive body meetings, including Platform Leadership Group, Group Leadership Forum, and IM Leadership Forum
    • Calendar, set the agenda, facilitate, and fully own all executive body meetings
  • Drive the firm-wide monthly All Hands calls
    • Calendar, set the agenda, facilitate, and fully own all firm-wide All Hands calls
  • Support the COO to prep and facilitate quarterly Group Board meetings
  • Partner with the COO to chair regular quarterly Group Council meetings, annual organic investment pitch sessions, and ad hoc inorganic investment pitches
    • Oversee production of all organic investment materials, ensuring consistent standards and templates
    • Facilitate voting for all organic and inorganic investment decisions
    • Draft and share communication of all decisions to Group leadership, and then firm-wide
    • Interface with Group Partners to define biannual rotating membership for Group Council
  • Implement and codify the Group new hire process alongside the COO, ensuring requests are submitted quarterly and decisions are made and communicated within one month
  • Work directly with the COO, Global Head of Administration, Director of Global Communications, Learning & Development Manager, and Group Partners to realize the biannual CrossBoundary Summit
    • Support the Global Head of Administration to calendar and book the Summit, selecting the location and ensuring coordination of all logistics
    • Define the agenda, identify and assign facilitators to sessions, and work with facilitators to design each session to ensure flow and consistency across sessions
    • Coordinate the delivery of all content across the four-day Summit, in partnership with the COO
    • Work with the Summit planning team to communicate information to team members firm-wide at each stage of the planning process
  • Drive firm-level collaborations with Brown Advisory
    • Ensure continual tracking of all CrossBoundary-Brown Advisory collaborations
    • Seek ways to proactively connect members of CrossBoundary with counterparts at Brown Advisory to build and grow working relationships
  • Evaluate and update the Group-level information architecture, working with the Director of Global Communications and Information Technology Manager to build new or transition existing architecture, as needed
    • Ensure all information is available and accessible on InBounds
    • Survey teams to understand current and missing resources, as well as platform leadership to understand existing information architecture within each platform
    • Build any necessary structures or software to realize the optimal information architecture
    • Communicate any changes to the information architecture firm-wide, and ensure team members understand how to access the information they need
Qualifications
The ideal candidate will have the following skills and qualifications:
  • Entrepreneurial mindset to creatively and independently solve new problems with no established paths or proven solutions
  • Excellent project management skills
  • Excellent people and stakeholder management skills
  • Strong collaboration and prioritization skills
  • Strong working knowledge of CrossBoundary Group, including all CrossBoundary platforms
Required skills and qualifications:
  • At least 5 years of work experience in a problem solving and stakeholder management capacity (e.g., consulting, strategy) at globally operating organizations
  • Experience with organizations focused on the intersection of private capital and underserved markets (preferred)
  • Prior experience in developing countries (preferred)
Location
Flexible given candidate-specific considerations. Preference for one of CrossBoundary’s larger offices.

Equal Opportunity Employer
CrossBoundary is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements in the country where we operate. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to our [email protected].

 
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