Communications Coordinator

Mumbai, Mumbai, India
Full Time
Entry Level
Communications Coordinator – CrossBoundary Group
CrossBoundary Group
 

About the Firm 
 
Founded in 2011, CrossBoundary is a mission-driven investment firm committed to unlocking the power of capital to make a substantial return while creating a lasting difference in frontier markets. We take a transaction-centered approach to frontier markets. CrossBoundary provides investment advisory services, having developed a specialized expertise in unleashing investment across all sectors in fragile and frontier markets. Our advisory clients include governments, development finance institutions, private equity firms, Fortune 100 companies, and research institutions. CrossBoundary additionally has three investment platforms dedicated to developing and managing assets in frontier markets. CrossBoundary Energy finances commercial and industrial solar power for African businesses, CrossBoundary Energy Access invests in solar mini-grids to bring first-time power to African communities, and CrossBoundary Educational Infrastructure finances student housing and campuses to meet the demand for education in Africa. Learn more at www.crossboundary.com

Job Description

CrossBoundary Group is looking for a creative and proactive Communications Coordinator who will help develop, implement, and track our global communications projects and strategies.

As CrossBoundary Group’s Communications Coordinator, you will be responsible for drafting and editing materials and communications copy; collecting data and maintaining databases; and coordinating with teams on marketing and networking events. The ideal candidate will be able to work cross-functionally and distill the CrossBoundary Group businesses and platforms’ value propositions into compelling communications collateral, such as blogs and social media posts. The Communications Coordinator will ensure that all promotional and marketing materials meet CrossBoundary Group’s brand identity.

The Communications Coordinator will be a member of CrossBoundary Group’s Communications team and report to the Global Head of Communications in Nairobi, Kenya. The Communications Coordinator will work closely with CrossBoundary Group’s globally distributed teams.

Who We Are 

CrossBoundary Group operates in emerging and frontier markets that also hold immense investment opportunities. Team members come from diverse backgrounds, but share several qualities: curiosity, humility, integrity, a drive for excellence, and a bias for action.

Who You Are
  • Excellence: An impeccable eye for detail. You hold yourself to high standards to overdeliver on all tasks – big or small – if you know it will help unlock a win
  • Clear Communicator: Excellent written and verbal communication skills; crisp, clear, concise, and persuasive communicator who can connect with a broad range of audiences
  • Flexible: You are comfortable with ambiguity and effective in a fast-moving and complex environment that does not have a fixed rule book
  • Curiosity: You are energized by staying up-to-date on the latest trends in content, communications, and media – including changing algorithms and integration of artificial intelligence - and a voracious appetite to learn more
  • Collaborative: You are eager and willing to work across diverse teams, projects, and time zones. You enjoy training colleagues, contractors, and stakeholders to consistently deliver excellent work
  • Bias to Action: Self-starter with an entrepreneurial mindset to creatively and independently solve new problems
  • Prioritizes Results: You use data to draw connections and measure results between your content, campaigns, and achieving the business’ core objectives
Required Qualifications
  • 1-2+ years’ experience in a communications or content-related role
  • Degree in marketing, journalism, communications, or related field
  • Experience developing digital and social media content
  • Basic graphic design capabilities in either Canva or Adobe Creative Cloud
  • Intuitive writer – writing clearly, concisely, and persuasively is effortless for you
  • Ability to perform a content gap analysis and execute a content plan independently
  • Strong researcher with an ability to grasp new concepts quickly
  • Strong relationship-building skills and ability to coordinate with multiple stakeholders
  • Independent worker who thrives in a deadline-driven environment
  • Proficiency tracking analytics on new and social media platforms (e.g., LinkedIn, Twitter, Instagram, Google Analytics and AdWords, etc.)
  • Strong organizational skills
  • Knowledge of how to pitch journalists and editors is a plus
  • Experience using marketing automation software is a plus
Primary Responsibilities
  • Synthesize messaging and expertise from CrossBoundary teams into accurate and compelling content
  • Create engaging storytelling and multimedia experiences by producing blog articles, web pages, social media, video and podcast scripts, printed/promotional material, and more
  • Produce graphics for digital and printed materials, including banners, invitations, and social media posts highlighting recruitment and new hires
  • Manage and schedule a pipeline of content for social media and online platforms within a shared content calendar
  • Produce monthly and quarterly analytics reports
  • Track and maintain databases of content and earned media, as well as a repository of thought leadership across targeted topics
  • Update, edit, and post new web content, including keeping CrossBoundary’s team and recruiting pages current
  • Conceptualize and launch new website features as needed
  • Develop templates and guidelines for internal and external communication products in line with CrossBoundary’s brand
  • Develop a deep understanding of CrossBoundary’s corporate brand and messaging
  • Track and contribute results to department reporting and OKRs
Think you have what it takes but not sure you check every box? Research shows that while men apply to roles when they meet an average of 60% of the criteria, women often only apply when they meet every requirement. If you're passionate about what we're building, we want to hear from you!  

Location 
Candidates will join our team in Nairobi, Kenya OR Lagos, Nigeria OR Mumbai, India. Open to other locations as feasible given time zones and candidate-specific considerations.

Equal Opportunity Employer 

CrossBoundary is an equal opportunity employer. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected] 

Contact 
Interested candidates should apply at https://www.crossboundary.com/careers/
 

 
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